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Privacy & Policy

How information is handled when you browse our website or contact our team.

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1. About this policy

This policy describes personal information handled through the main RNM Dynamics Phils. Inc. website, including inquiries about semiconductor equipment, electronics materials, spare parts, RNM-developed products, engineering services, and water treatment solutions.

RNM Dynamics Phils. Inc. is the organization responsible for the personal information you provide for these inquiries. This notice covers the main website and its Contact Us form; it does not describe separate inquiry services or third-party websites.

2. Information you provide

The Contact Us form asks for your full name, email address, subject, and message. A phone number is optional. Your message may also include your company, application, equipment requirements, or other details you choose to share.

Provide only information needed for your inquiry. Avoid sending passwords, payment-card details, government identifiers, or sensitive personal information through the form. If you contact RNM by email or phone, the information you share may also become part of the inquiry record.

3. How inquiry information is used

Inquiry information is used to understand and respond to your request, discuss products or services, prepare relevant quotations, and provide requested technical or after-sales support. Processing may also be necessary for steps you request before entering a contract, fulfilling a resulting business relationship, and applicable legal obligations.

You can browse the product and service pages without submitting the form. If required contact details are not provided, RNM may be unable to respond through that form. Sending an inquiry is not a subscription to a marketing newsletter.

4. Service providers and external content

  • Contact forms: submissions are sent to Web3Forms for processing and delivery to RNM. See the Web3Forms Privacy Policy.
  • Spam protection: the Contact Us form uses hCaptcha, which may process technical and interaction information to distinguish human visitors from automated activity. See the hCaptcha Privacy Policy and Terms of Service.
  • Maps: the Contact page embeds Google Maps to show the office location. Loading the map connects your browser to Google. See the Google Privacy Policy.
  • Fonts and icons: pages request fonts from Google Fonts and icon resources from cdnjs. These requests expose normal connection information, such as your IP address and browser details, to the relevant provider. See Google Fonts privacy information and the Cloudflare Privacy Policy.
  • Hosting and email: service providers supporting the website and inquiry emails may process connection details, security logs, and messages as part of delivering those services.

Service providers may process data outside the Philippines. Their privacy notices describe their own processing and retention practices. RNM may also need to disclose relevant information where required by applicable law or a lawful request.

5. Cookies and your choices

The website's cookie banner stores an acceptance preference in a first-party cookie named cookieBy, with the value rnmdynamics, for up to 30 days. This prevents the banner from appearing again during that period.

Choosing Decline dismisses the current banner without saving a decline preference. The banner is not a control that blocks Google Maps, fonts, hCaptcha, or other external requests. Those services can load independently and may use their own cookies or similar technologies.

You can remove cookies or adjust cookie permissions through your browser settings. Restricting third-party content may affect the map or the contact-form verification. The main website does not currently include a dedicated advertising or site-analytics tracking script.

6. Retention and security

Inquiry emails may remain in RNM's business email records. Applicable retention periods depend on the inquiry, any resulting business relationship, and legal recordkeeping requirements. Contact RNM for retention information relating to your inquiry; this notice does not specify a fixed deletion schedule.

The contact form sends submissions to Web3Forms over HTTPS and includes validation and anti-spam checks. These measures reduce certain risks but do not guarantee complete security. Provider-side storage and deletion are subject to the relevant provider's policies and service settings.

7. Your privacy rights

Subject to the conditions and exceptions under the Philippine Data Privacy Act of 2012, you may exercise applicable rights to information, access, correction, objection, erasure or blocking, and data portability. Where processing relies on consent, you may request to withdraw it. A request may require information sufficient to verify your identity and identify the relevant record.

Send requests or concerns using the contact details below. You may also raise a complaint with the National Privacy Commission. More information is available in the Data Privacy Act of 2012.

9. Privacy questions and updates

For privacy questions, requests concerning your inquiry, or clarification of this notice, contact RNM Dynamics Phils. Inc.:

RNM Dynamics Phils. Inc.
UG3 Richville Corporate Tower, Alabang-Zapote Road, Madrigal Business Park, Alabang, Muntinlupa City 1780, Philippines
Email: mnl.sales@rnmdynamics.com
Phone: +63 (02) 842-75-45

This page may be updated when website features or data-handling practices change. The date at the top identifies the latest revision.